1. If you need help contacting your insurance company, we can help
“Your department was a ray of hope. Your staff was professional, sincere, and did everything possible you could on my behalf.”
If you need help contacting your insurance company, or have questions about the terms of your policy, you can contact us for assistance. Hear from the policyholder who wrote this letter by clicking here.
2. Our staff offers free, unbiased help with Medicare.
“This letter is to inform you of the outstanding assistance I received concerning my Medicare. Your staff was very professional, knowledgeable and very courteous with me… I am very grateful.”
The Senior Health Insurance Information Program at the Louisiana Department of Insurance can provide you free and unbiased help with your Medicare options. We have trained counselors across the state who can help you. Just call us or visit the SHIIP webpage.
3. Not satisfied with the resolution of your claim? Ask us for help.
“I cannot thank you enough for your quick and professional action in resolving my claim.”
Each year the LDI recovers millions of dollars in additional claims payments for policyholders. These funds are the result of our staff working with insurers to resolve complaints. To learn more, click here.
4. Request help finding a lost life insurance policy.
“Just a quick note to let you know today I received a check from the insurance company… On behalf of myself and my family, thank you so much.”
If you need help finding out if a loved one had a life insurance policy, you can contact us and request a search.
5. Did your homeowners insurance deny a claim you feel is valid? Let us review your claim.
“I want to thank the Department of Insurance for your assistance and follow up. I received a check to get the roof replaced.”
Before you give up on collecting on a claim you believe is valid under the terms of your insurance policy, file an online complaint with LDI here.