For Immediate Release

October 28, 2020


LDI Continues to Assist Policyholders Affected by Hurricane Delta in Lake Charles

What: Information and Assistance for Residents Affected by Hurricane Delta

When: Thursday, Oct. 29; and Saturday, Oct. 31, from 10 a.m. to 4 p.m.

Where: Resident Resource Center, Henry Heights Recreation Center, 801 East School Street, Lake Charles, LA

The Louisiana Department of Insurance (LDI) Office of Consumer Advocacy and Diversity continues to assist residents in Lake Charles affected by hurricanes Laura and Delta in the Resident Resource Center. LDI staff will provide information on filing insurance claims, rebuilding after the storm and answering consumer questions about insurance.

The City of Lake Charles and the Louisiana Department of Insurance opened the resource center in September after Hurricane Laura. The resource center has assisted more than 200 people with their insurance claims in recent weeks.

LDI staff also will be at the resource center on Monday, Nov. 2; Wednesday, Nov. 4; and Friday, Nov. 6.

Check the LDI Event Calendar, Facebook (Louisiana Department of Insurance) and Twitter (@LAInsuranceDept) accounts for updates on insurance assistance in Lake Charles.

Consumers can also call the LDI for assistance from the Office of Consumer Services at 1-800-259-5300 or file a complaint at

About the Louisiana Department of Insurance: The Louisiana Department of Insurance works to improve competition in the state’s insurance market while assisting individuals and businesses with the information and resources they need to be informed consumers of insurance. As a regulator, the LDI enforces the laws that provide a fair and stable marketplace and makes certain that insurers comply with the laws in place to protect policyholders. You can contact the LDI by calling 1-800-259-5300 or visiting